Dubai Metro is one of the world’s most advanced driverless metro systems, operated mainly by Serco under the Roads and Transport Authority (RTA). With rising passenger numbers and ongoing expansion projects, Dubai Metro continues hiring for multiple job categories across operations, customer service, engineering, and facility management.
This 2025 guide covers everything you need to know — vacancies, salary, eligibility, and official application links.
Table of Contents
- Overview of Dubai Metro Jobs
- Latest Dubai Metro Job Vacancies
- Salary Structure (2025)
- Eligibility Criteria
- Required Documents
- Roles & Responsibilities
- Companies Hiring for Dubai Metro
- How to Apply (Official Links)
- FAQs
- Conclusion
1. Overview of Dubai Metro Jobs
Dubai Metro jobs include operational, technical, and customer-facing roles. Most recruiting is done by Serco Middle East, but subcontracted companies also hire for cleaning, security, maintenance, and administrative roles.
Job Overview Table
| Category | Details |
|---|---|
| Employer | Serco / RTA Dubai |
| Job Type | Metro Operations, Maintenance, Customer Support |
| Location | Dubai, UAE |
| Nationalities | All nationalities |
| Education | 10th / 12th / Diploma / Degree |
| Salary Range | AED 2,000 – 8,000 |
| Hiring Mode | Online / Agency / Direct |
2. Latest Dubai Metro Job Vacancies (2025)
Operations & Customer Service
- Customer Service Agent (CSA)
- Station Agent
- Station Controller
- Train Operator (Metro Driver)
- Platform Assistant
- Ticketing Staff
Security & Safety
- Metro Security Guard
- CCTV Operator
- Access Control Agent
- Safety & Fire Assistant
Engineering & Technical Roles
- Electrical Technician
- Mechanical Technician
- Electronics Technician
- Signal & Communication Technician
- HVAC Technician
- SCADA Operator
- Track Maintenance Technician
- Rolling Stock Technician
Administration & Support
- Admin Assistant
- HR Assistant
- Document Controller
- Operations Coordinator
Cleaning & Facility Jobs
- Station Cleaner
- Train Cleaner
- Janitorial Staff
3. Salary Structure (2025)
Dubai Metro Salary Table
| Job Category | Salary (AED/Month) |
|---|---|
| Customer Service Agent | 3,000 – 4,500 |
| Station Controller | 4,500 – 6,500 |
| Train Operator | 5,000 – 8,000 |
| Platform Staff | 2,200 – 3,800 |
| Security Guard | 2,200 – 3,500 |
| Electrical/Electronic Technician | 3,500 – 6,000 |
| Maintenance Supervisor | 5,000 – 7,500 |
| Office/Admin Jobs | 3,000 – 4,500 |
| Cleaners | 1,200 – 1,800 |
Benefits Include:
- Free accommodation
- Free transport
- Medical insurance
- Paid leave
- End-of-service benefits
4. Eligibility Criteria
Education Requirements
| Job Category | Qualification |
|---|---|
| CSA/Station Assistants | 12th pass / Degree |
| Train Operator | 12th pass / Diploma |
| Technicians | ITI / Diploma / Engineering |
| Security | 10th/12th + SIRA preferred |
| Cleaners | No specific qualification |
Age Limit
- 20 to 45 years (depending on role)
Skills Needed
- Good English communication
- Customer handling
- Basic computer skills
- Technical knowledge (for engineers)
- Physically fit (for field roles)
5. Required Documents
- Passport
- Photos (white background)
- Updated CV
- Education certificates
- Experience letters
- Emirates ID (after joining)
- Police clearance certificate
- Medical fitness certificate
6. Roles & Responsibilities
Customer Service Agent
- Assist passengers
- Handle ticket queries
- Provide station guidance
Station Controller
- Monitor station operations
- Control passenger flow
- Manage emergencies
Train Operator
- Operate driverless train system
- Perform train safety checks
- Monitor control systems
Technician Roles
- Maintain metro equipment
- Repair electrical/mechanical systems
- Ensure safety standards
Security Staff
- Check passenger safety
- Monitor CCTV
- Control station access
7. Companies Hiring for Dubai Metro (2025)
Primary Operator
- Serco Middle East
Other Hiring Partners
- RTA Dubai
- Keolis MHI
- DULSCO
- Transguard Group
- Emrill Services
- EFS Facility Management
These companies hire staff for operations, cleaning, security, and maintenance.
8. How to Apply for Dubai Metro Jobs (Official Links)
A. Apply Through Serco Careers (Main Hiring Portal)
🔗 https://www.serco.com/me/careers
Search:
- “Dubai Metro”
- “Customer Service Agent”
- “Technician Metro”
B. Apply Through RTA Dubai Careers
C. Job Portals With Active Metro Openings
- Indeed UAE
- NaukriGulf
- GulfTalent
- Dubizzle Jobs
Search:
- “Dubai Metro Jobs”
- “Metro Station Agent”
- “Serco Dubai recruitment”
D. Indian MEA-Approved Agencies (For Large Batch Recruitment)
- Ambe International
- Seagull International
- M.Gheewala
- ASMACS
- Soundlines Group
Agencies conduct walk-in interviews especially for:
- Cleaners
- Security
- Technicians
9. FAQs
1. Does Dubai Metro hire foreigners?
Yes — thousands of expatriates work in Dubai Metro operations and maintenance.
2. Is experience required?
For CSA, cleaners, and some station roles: Freshers are accepted.
For technicians: experience is preferred.
3. What is the duty time?
8–10 hours, rotational shifts.
4. Are accommodation and transport included?
Yes, most companies provide both.
5. What is the highest-paying metro job?
Train operator, Station Controller, and technical engineering roles.
Conclusion
Dubai Metro jobs in 2025 offer excellent career opportunities with strong salaries, free accommodation, transport, paid leave, and job security. With the continuous expansion of metro lines and increased passenger traffic, hiring remains strong across customer service, technical, security, and facility roles. Applying through official portals like Serco Careers and RTA Dubai ensures genuine and safe recruitment.